Support

Stuck, found a bug, or just have a question? Email hello@mindlake.app and a human will get back to you, usually within two working days.

Common questions

How do I get access to Mindlake?

Mindlake is in early access. Join the waitlist on the homepage and we will email you when a spot opens up.

Where are my notes stored?

On your Mac, as plain Markdown files in a vault you own, and in your personal iCloud Drive if you enable sync. Nothing is stored on our servers unless you publish a note.

How do I unpublish a note?

Use Unpublish on the note inside the app. The public page stops being served immediately.

I forgot the password on a published note.

Passwords are stored only as hashes, so we cannot recover one. Republish the note from the app with a new password instead.

How do I delete my data?

Your notes are on your device, so deleting them there is enough. To remove a waitlist email or anything else we hold, email hello@mindlake.app and we will delete it.

How do I report a published note?

Email hello@mindlake.app with the note's address and the reason. We review reports promptly; see our Terms for details.

Also see our Privacy Policy and Terms of Service.